Privacy policy

Information We Collect

At CyberCalle, we collect the following types of information when you interact with our website:

• Personal Data: Name, email address, shipping/billing address, and payment information when you make a purchase.
• Device Information: IP address, browser type, operating system, and device identifiers for analytics and security purposes.
• Usage Data: Pages visited, products viewed, and interaction patterns to improve user experience.
• Cookies & Tracking Technologies: We use cookies to remember preferences and analyze site traffic. You can manage cookie preferences through your browser settings.

How We Use Your Information

Your data is used exclusively for legitimate business purposes:

• Processing orders and delivering products
• Providing customer support and responding to inquiries
• Improving website functionality and product offerings
• Preventing fraud and enhancing security measures
• Sending promotional communications (only with explicit consent where required by law)

Data Sharing & Third Parties

We may share information with:

• Payment processors to complete transactions
• Shipping carriers for order fulfillment
• Service providers assisting with website operations (under strict confidentiality agreements)
• Legal authorities when required by law or to protect our rights

We never sell your personal data to third parties.

Data Security

We implement robust security measures including:

• SSL encryption for all data transmissions
• Regular security audits and vulnerability testing
• Limited access to personal data on a need-to-know basis
• Secure storage systems with access controls

Your Rights

Under GDPR, CCPA, and other privacy laws, you may have the right to:

• Request access to your personal data
• Request correction or deletion of your information
• Opt-out of marketing communications
• Lodge complaints with data protection authorities

To exercise these rights, please contact us through the designated channels on our website.

Data Retention

We retain personal data only as long as necessary for:

• Order processing and warranty periods (typically 3-5 years)
• Legal compliance requirements
• Legitimate business needs

Anonymized data may be retained indefinitely for analytics.

International Data Transfers

For customers outside our primary service region:

• We use GDPR-compliant data processing agreements with all international vendors
• Where applicable, we implement Standard Contractual Clauses for data transfers

Policy Updates

We may update this policy periodically. Significant changes will be notified through our website. Continued use of our services constitutes acceptance of the updated policy.

Contact Information

For privacy-related inquiries, please use the contact form on our website.